PRIVACY POLICY

2.1 Introduction

This Privacy Policy explains how PlayerGrid Ltd, operating CodClans.com, collects, uses, shares, stores, and protects information when you use CodClans.com.

By using CodClans.com, you agree to the collection and use of information described in this Privacy Policy.

2.2 Information We Collect

We may collect the following categories of information:

Account Information

Name, username, email address, password, profile information, clan or team information, display name, avatar, preferences, and account settings.

Contact Information

Email address, mailing address, support messages, legal notices, and communications with CodClans.

Payment and Purchase Information

Purchase history, subscription status, transaction identifiers, billing details, payment method type, refund or exchange requests, apparel orders, shipping details, and payment-processor records. CodClans generally does not store full card numbers or private payment credentials.

Community and User Content

Posts, comments, messages, clan pages, team names, logos, match results, dispute submissions, reports, uploads, profile content, and other materials you submit.

Ladder and Match Information

Match records, team rosters, ranking history, dispute evidence, gameplay-related submissions, compliance-review records, and moderation records.

Device and Usage Information

IP address, browser type, device identifiers, operating system, pages viewed, referring URLs, timestamps, interactions, session data, approximate location, cookies, analytics identifiers, advertising identifiers, and similar technical information.

Advertising and Analytics Information

Information collected through Google Analytics, Google AdSense, Meta Pixel, cookies, tags, pixels, and similar technologies.

Safety, Moderation, Tax, and Compliance Information

Reports, enforcement actions, account restrictions, ban history, fraud signals, chargeback records, identity or eligibility verification information, and legal-compliance records.

2.3 How We Use Information

We may use information to:

• operate CodClans.com;
• create and manage accounts;
• provide ladders, rankings, forums, and community features;
• process subscriptions, purchases, apparel exchanges, and payments;
• communicate with users;
• provide customer support;
• moderate content and enforce rules;
• prevent fraud, cheating, abuse, gambling, wagering, or illegal activity;
• collect or review identity-verification information where required for fraud-prevention or legal-compliance purposes;
• improve Platform performance and user experience;
• personalize content and features;
• measure analytics and advertising performance;
• comply with legal obligations;
• protect rights, safety, and security; and
• enforce Terms, policies, and agreements.

2.4 Cookies, Analytics, and Advertising

CodClans may use cookies, pixels, tags, local storage, and similar technologies. These technologies may help us remember preferences, keep users logged in, measure traffic, analyze performance, deliver ads, prevent fraud, and improve the Platform.

We may use services such as Google Analytics, Google AdSense, Meta Pixel, and similar advertising or analytics providers. These providers may collect information about your use of CodClans and other websites over time.

You may be able to control cookies through browser settings, device settings, advertising preferences, or third-party opt-out tools.

2.5 How We Share Information

We may share information with:

• payment processors such as Stripe, PayPal, Coinbase, and similar providers;
• hosting, cloud, database, email, security, analytics, and infrastructure vendors;
• advertising and analytics providers;
• shipping and fulfillment providers for apparel orders;
• sponsors or approved organizers for event administration, where applicable;
• moderators, contractors, and service providers assisting CodClans;
• legal, accounting, compliance, or professional advisors;
• law enforcement, regulators, courts, or government authorities when legally required or when necessary to protect rights and safety; and
• successors, buyers, or affiliates in connection with a merger, acquisition, financing, restructuring, or sale of assets.

We may also share public profile information, ladder rankings, team names, clan pages, match results, posts, and other information that you choose to make public on CodClans.

2.6 Public Content

Some CodClans features are public or visible to other users. Public content may be indexed by search engines or viewed by third parties. Do not post information you do not want public.

2.7 Minors and Users Under 16

CodClans is intended for users age 16 and older. We do not knowingly collect personal information from children under 16. If we learn that a user under 16 has created an account or provided personal information, we may delete the account and associated information.

Users between 16 and the age of majority should use CodClans only with permission from a parent or legal guardian.

Parents or guardians may contact [email protected] to request review or deletion of information associated with a minor account.

2.8 Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no online service, database, payment system, or transmission method is completely secure. Users are responsible for protecting their account credentials.

2.9 Data Retention

We retain information for as long as necessary to provide the Platform, maintain accounts, complete transactions, resolve disputes, enforce policies, comply with legal obligations, prevent fraud and abuse, maintain business records, and protect rights and safety.

Some information may remain in backups, logs, moderation records, legal files, transaction records, or fraud-prevention systems for a reasonable period.

2.10 User Choices

Depending on your location and applicable law, you may have rights to request access, correction, deletion, portability, restriction, or opt out of certain data uses.

You may contact us at [email protected] to submit a privacy request. We may need to verify your identity before processing the request.

2.11 Nevada Privacy Notice

Nevada residents may have rights regarding covered information collected through websites and online services. Nevada residents may contact [email protected] with privacy requests or questions.

2.12 California Privacy Notice

If CodClans becomes subject to California privacy laws, California residents may have rights to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.

CodClans does not intend to sell personal information in the traditional sense. However, advertising and analytics technologies may be considered "sharing" or "targeted advertising" under some privacy laws. Users may contact [email protected] for privacy choices.

2.13 International Users

CodClans is operated from the United States. If you access CodClans from outside the United States, you understand that your information may be processed in the United States and other jurisdictions where privacy laws may differ from those in your location.

2.14 Third-Party Links

CodClans may link to third-party websites, services, sponsors, payment processors, social platforms, game publishers, or advertisers. We are not responsible for third-party privacy practices.

2.15 Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on CodClans.com with a revised "Last Updated" date.

2.16 Contact

PlayerGrid Ltd / CodClans.com
930 S 4th St, Ste 209 #6326
Las Vegas, Nevada 89101-6845 USA
Email: [email protected]